This graph shows a single line representing the percentage of returning visitors per quarter (default). Returning visitors are those visitors that have travelled to New Zealand more than once. By clicking on the "Annual" button at the top of the graph you are able to see annual data at specific year ending months.

This graph shows a single line representing the percentage of returning visitors per quarter (default). Returning visitors are those visitors that have travelled to New Zealand more than once. By clicking on the "Annual" button at the top of the graph you are able to see annual data at a specific year ending months. Note that the International Visitor Survey is published in a quarterly basis. Therefore, annual values can only be calculated using the months March, June, September or December, as reference. By hovering the graph you are able to see percentage values and also actual counts.

Each segment of this area graph is split depending on the proportion of international visitors that rated their overall visit to New Zealand a particular score, as shown on the y-axis. The total area of a certain segment changes across the x-axis, which shows all the quarters with available data. You can also hover your mouse near an area boundary to see the exact proportions and counts.

Each segment of this area graph is split depending on the proportion of international visitors that rated their overall visit to New Zealand a particular score, as shown on the y-axis. The total area of a certain segment changes across the x-axis, which shows all the quarters with available data. You can also hover your mouse near an area boundary to see the exact proportions and counts. Using the grey controls at the top, you can also group data together annually instead of quarterly by selecting a month that the year will end on (e.g. selecting March sums data points from April to March, thus YE March 1979 for example begins in April 1978).

Each segment of this area graph is split depending on the proportion of international visitors that rated the likelihood they would recommend New Zealand as a holiday destination to others a particular score as shown on the y-axis. The total area of a certain segment changes across the x-axis, which shows all the quarters with available data. You can also hover your mouse near an area boundary to see the exact proportions and counts.

Each segment of this area graph is split depending on the proportion of international visitors that rated the likelihood they would recommend New Zealand as a holiday destination to others a particular score, as shown on the y-axis. The total area of a certain segment changes across the x-axis, which shows all the quarters with available data. You can also hover your mouse near an area boundary to see the exact proportions and counts. Using the grey controls at the top, you can also group data together annually instead of quarterly by selecting a month that the year will end on (e.g. selecting March sums data points from April to March, thus YE March 1979 for example begins in April 1978).

Each segment of this area graph is split depending on how New Zealand compared to the expectations of international visitors, as shown on the y-axis. The total area of a certain segment changes across the x-axis, which shows all the quarters with available data. You can also hover your mouse near an area boundary to see the exact proportions and counts.

Each segment of this area graph is split depending on how New Zealand compared to the expectations of international visitors, as shown on the y-axis. The total area of a certain segment changes across the x-axis, which shows all the quarters with available data. You can also hover your mouse near an area boundary to see the exact proportions and counts. Using the grey controls at the top, you can also group data together annually instead of quarterly by selecting a month that the year will end on (e.g. selecting March sums data points from April to March, thus YE March 1979 for example begins in April 1978).

The map indicates the location of each Short Walk and Day Hike. By hovering the map you are able to identify the Regional Council where each hike or walk is located.

Survey respondents were asked to rate hike and walks in a scale from 0 to 10, being 0 very unsatisfied and 10 very satified. Detractors are users that responded DOC's survey with satisfaction rates between 0 and 6, while Passives showed satifaction rates between 7 and 8, and Promoters demostrated satisfaction rates between 9 and 10. The higher the percentage of Promoters, the higher is the overal satisfaction.

Survey respondents were asked to rate hike and walks in a scale from 0 to 10, being 0 very unsatisfied and 10 very satified. Detractors are users that responded DOC's survey with satisfaction rates between 0 and 6, while passives showed satifaction rates between 7 and 8, and promoters demostrated satisfaction rates between 9 and 10. The higher the percentage of Promoters, the higher is the overal satisfaction. More details about the results reported by DOC can be found on DOC's website.

Net Promoter Score (NPS) is a method to estimate the satisfaction of customers. The maximum value of NPS is 100 and the minimum is -100. The higher the NPS, the higher is the overall customer satisfaction.

Net Promoter Score (NPS) is a method to estimate the satisfaction of customers. The maximum value of NPS is 100 and the minimum is -100. The higher the NPS, the higher is the overall customer satisfaction. More details about NPS calculation and the results reported by DOC can be found on DOC's website.

The graph above shows weighted performance ratings of a range of facilities and services provided by DOC at branded Short Walk and Day Hike tracks. The maximum performance rating is 4.0 and the minimum rating is 0.0. These ratings are presented by season and for each potfolio overall.

The graph above shows weighted performance ratings of a range of facilities and services provided by DOC at branded Short Walk and Day Hike tracks. The maximum performance rating is 4.0 and the minimum rating is 0.0. These ratings are presented by season and for each potfolio overall. Each circle shows the rating for a specific facility or service. The colour and size of the circles indicate the level of performance against the ideal rating - i.e., 4.0. Bigger and blueish circles indicate higher performance ratings, while smaller and redish circles indicate lower performance ratings. More information about the method used by DOC can be found on DOC's website.

The graph above shows the weighted levels of performance of experience attributes. The maximum performance rating is 4.0 and the minimum rating is 0.0. These rates are presented by season and for portfolio overall. Each circle shows the rating for a specific experience attribute.

The graph above shows the weighted levels of performance of experience attributes. The maximum performance rating is 4.0 and the minimum rating is 0.0. These rates are presented by season and for portfolio overall. Each circle shows the rating for a specific experience attribute. The colour and size of the circles indicate the level of performance against the ideal rating – i.e., 4.0. Bigger and blueish circles indicate higher performance ratings, while smaller and redish circles indicate lower performance ratings. More information about the method used by DOC can be found on DOC's website.

The graph above shows the percentage of respondents who were 'Extremely', 'Very', 'Moderately', 'Slightly' or 'Not at all' satisfied. Over the 2019/20 season, 89% of respondents reported being overall 'Very' or 'Extremely' satisfied with their Great Walk experience, while the remaining 11% of the respondents reported being 'Moderately', 'Slightly' or 'Not at all' satisfied.

The graph above shows the most frequent descriptors used by respondents. Each bar in the chart represents a descriptor, and the longer the bar, the greater the number of times respondents used the descriptor for their ‘Great Walk’ experience. More details about this survey can be found at DOC's website.

The graph above shows the weighted ratings of the degree of challenge experienced by all respondents across all ‘Great Walks’ according to nationality.

The graph above shows the weighted ratings of the degree of challenge experienced by all respondents across all ‘Great Walks’ according to nationality. The maximum rating is 4.0 and the minimum rating is 0.0. Each bar in the chart represents a different nationality, and the higher the bar the higher the overall degree of challenge experienced by all respondents of that nationality. More details about this survey can be found at DOC's website.

The graph above shows the weighted ratings of the degree of challenge experienced by all respondents for each Great Walk. The maximum rating is 4.0 and the minimum rating is 0.0. Each bar in the chart represents a different ‘Great Walk’ and the higher the bar the higher the degree of challenge experienced by all respondents overall.

The graph above shows the weighted ratings of the degree of challenge experienced by all respondents for each Great Walk. The maximum rating is 4.0 and the minimum rating is 0.0. Each bar in the chart represents a different ‘Great Walk’ and the higher the bar the higher the degree of challenge experienced by all respondents overall. The results show that the more mountainous walks tend to offer more challenging experiences. More details about this survey can be found at DOC's website.